FREQUENTLY ASKED QUESTIONS
When will my order ship?
All orders are processed in 3-5 business days(excluding holidays). You will receive an email with the order number.
How do i track my order?
In order to track your purchase visit our “Track Order” page. You need to enter the Order ID and email address. Then you will be prompted to a page with all the detail.
Do you accept custom orders?
Yes, we do accept custom orders. In order to request a custom order please contact via email, contact form, or live chat.
Do you accept bulk orders for chapters?
Yes, we do accept chapter bulk orders. We have built-in system to process chapter based customized orders.
What is the timeline for Pre-Orders?
All Pre-orders items have a specific shipping date indicated within each item description. Please read over this description so you are aware of the shipping date.
What to do in order to purchase an item that's been sold out already?
Please drop us an email email@example.com send a request via contact form along with your size. We will let you know when this product is restocked!
Returns & Exchanges
Do you accept returns?
Greekian graciously accepts returned items for a merchandise store credit. Further, returns are considered on a case-by-case basis.
Which item qualifies for the return?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How can i return an item?
To complete your return,
1). We require a receipt or proof of purchase. Also a valid reason for return.
2). To return your product, you should mail your product to our warehouse (Where you received the product from) Please contact us for the warehouse address
How do i use store credit and coupon code?
To use Store Credit and Coupon Code, please enter code in the discount code section at check out.
CAN'T FIND THE ANSWER TO YOUR QUESTION?
Lookup your order to find out the status!
Drop your message and we will get back to you.
We'll get back to you as soon as we can!